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    • Terms & Conditions
      For your protection and ours, all services whether supervisory or psychological in nature will come with terms and conditions that you will need to agree to, prior to accessing our services. You will be provided with these Terms & Conditions prior to or at the beginning of your session, if we are unable to get these to you prior eg your email is not working or our document lands in your spam folder. If you have any questions about these, please ask them prior to signing as a signed copy is considered legally binding.
    • What do I do if I need help immediately.
      If you are in a crisis, if another person may be in danger, or if you are experiencing suicidal or homicidal thoughts, call 000 or Lifeline 13 11 14 immediately. These are both 24-hour crisis support services. myturn2talk is not a crisis support service.
    • What is an Educational and Development Psychologist?
      An Educational and Development Psychologist is a registered psychologist who has registered as a General Psychologist and then gone on to acquire specialist training and completed a designated amount of supervised training in the specific area of educational and developmental psychology. Educational and Development Psychologists generally work with children, adolescent and their families and can work at schools or in private practice. They typically have advanced training in Autism, ADHD, and other child related developmental or behavioural problems.
    • How many sessions do I need to see a psychologist for?
      Everyone is different. It depends on whether just need a few strategies to deal with a small challenge, but you still want individually tailored advice that you cannot find in books or through other avenues. Or you might want to dedicate a bit more time on bigger issues or patterns that tend to re-occur over and over in your life and you want to resolve these. The bigger question is, are you getting anything out of the session? The first couple of session are really getting to know each other but by Session Three you should feel comfortable enough to share and be well on your way to receiving and implementing new strategies. There is nothing forcing you to commit to long term therapy. You will know when its right to exit.
    • How is coaching different to therapy and counselling?
      Coaching and Therapy are quite different. When you work with a psychologist you tend to engage in therapy. Therapy seek to understand events, trauma, social and relationship dynamics that are often the very reasons you are engaging in behaviour that is not serving you in the first place. Without understanding these triggers, the chances of changing behaviour are significantly reduced. A desire and even a commitment to change alone will not get you through. Sometimes there are things stopping you from reaching your goals that you need to address before you can fix the problem you are facing right now.
    • What is the difference between a psychologist and a psychiatrist?
      Psychologists use “talk therapies” to help people work through their problems. They cannot prescribe medication and will refer you to a medical doctor to discuss these options. Psychiatrists specialise in the medical treatment of mental illness and can prescribe medication and might include "talk therapy" in their treatment approach. Many clients see a psychiatrist for shorter sessions to monitor their medication and a psychologist for the therapy component as medications rarely treat all of the symptoms.
    • Do I need a referral to see a psychologist?
      No, you do not need a referral. You can make an appointment with a psychologist without a referral, however this will mean that you you will need to pay the full amount for your sessions out of your own pocket. If you require assistance from Medicare or Work Cover etc you will need a referral.
    • What supervision do you offer?
      I have experience working with children, adolescents and adults, having worked in schools and Private Practice for many years. But perhaps best way to answer this is to ask you to give me a call. Every supervisor is different and so its worth having a few questions ready to ask each of the supervisors you contact and see who best fits your needs.
    • What is the fee for Supervision Services?
      Supervision Fees are discussed in our chat as they vary depending on your needs.
    • What is a Mental Health Care Plan?
      A Mental Health Care Plan (MHCP) is a plan written by a GP that supports your request for therapy following an assessment by your GP. A MHCP is usually accompanied by a referral from your GP to see a psychologist and both are required to qualify for a rebate. With a MHCP you can now access up to 20 Medicare-subsidised psychology sessions per calendar year (increased from 10 sessions as of the 9th October 2020). After your tenth session, your psychologist will require a MHCP review from your GP, so you can access the remaining 10 psychology sessions subsidised or bulk billed. During your online application process, you can add your MHCP and referral details onto our secure platform (Halaxy). These documents are then easily accessible before your first therapy session which will make the rebate at the end of your session possible.
    • What is the fee for Psychological Services and how much do I get rebated from Medicare?
      The scheduled fee is $210 for a 50-minute consultation. Medicare rebates are available to people with assessed psychological disorders for psychological treatment by registered psychologists under the Australian Government's Better Access to Mental Health Care initiative. The details of the various rebates can be found on the Medicare website but as a guide the rebate is approximately $96.25 per session for psychological services. To qualify for a rebate you must be referred by a health practitioner such as a GP or psychiatrist. Both your referral letter and your Mental Health Treatment Plan will be required at your first appointment.
    • What do I need to do if I need to cancel my appointment.
      Appointment that have not been cancelled within 48hours will attract a fee so it is important you cancel as soon as you can to save yourself a charge. The easiest way to do this is to send an e-mail to or text 0422 099 880.
    • When will my Credit Card be charged?
      When you make a booking, your credit card details will be requested. Your card is only charged at the completion of each session or if you do not give adequate notice to cancel a booked session.
    • What technology do I need for a Telehealth session.
      You must have either a computer, phone or tablet with a microphone and camera. A link will be sent to you prior to the session. Please follow the link and download any applications you require before the session so you are ready to go when the session begins.
    • How long are sessions with a psychologist?
      Sessions are 50min long. We need a few minutes after the session to book your next appointment so all up you will be safe booking an hour in your diary.

    Fees & Services

    Psychological Services are $220.00 per session

    Medicare Rebates available for Psychological Services


    This is not a crisis support service so if you are currently in a crisis, or if you or another person are in danger please call 000 or 13 11 14 immediately.  Do not wait for your Telehealth session, rather get the help you need now and we can continue therapy when you are safe.


    Contact Details

    myturn2talk Psychology is situated at:

    Suite 18 / 50 New Street

    Ringwood Vic 3134

    3-hr parking available across the road at Ringwood Square.

    Tues - Thursday (10am-4pm)

    This email is not continuously monitored. If you need help urgently, please call 000 or Lifeline on 13 11 14 immediately.

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