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Frequently asked questions

  • Do I need to attend the Feedback Session or can I just get the Report?
    The Feedback Session is included in the cost and is a crucial component of the assessment process. Receiving a diagnosis—or not receiving the diagnosis you anticipated—can require time to process. This session provides an opportunity to understand the results, discuss your feelings, and explore the next steps. Due to the importance of this discussion, a report will not be released without first completing a feedback session.
  • What is your availability, and do you have a waitlist?
    Our current availability is 2 to 4 weeks. If you are seeking an urgent assessment, book your session, and you will automatically join the waitlist and be contacted if we have a cancellation.
  • If I book an assessment and pay the fee, am I guaranteed to get the diagnosis I am looking for?
    Booking an assessment and paying the fee does not guarantee receiving the diagnosis you seek. The purpose of the assessment is to provide an accurate and objective evaluation based on your unique symptoms, history, and current functioning. Our goal is to understand your neurotype and give an accurate diagnosis, if applicable. The assessment process involves a thorough review of various factors, including clinical interviews, standardised tests, and screening questionnaires. The outcome is determined by the data collected and the professional judgment of the psychologist. It is important to approach the assessment with an open mind, as the results may provide insights that differ from your initial expectations but are essential for your overall understanding and well-being.
  • Do I need to follow-up with therapy following the assessment?
    For some clients, confirming their neurotype can provide significant relief and validation. Understanding one's neurotype can offer clarity and a sense of self-acceptance, which may be sufficient for one's current needs. Others might benefit from additional support to navigate any challenges or changes that come with this knowledge. Ultimately, the decision to pursue further therapy is a personal one, and there is no expectation that you book with myturn2talk Psychology. If you are working with a psychologist, therapist or coach and want to pick up where you left off, we hope your assessment gives you the answers you need to continue to grow and thrive.
  • Do I need to attend an Initial Consultation if I know I want to have an Assessment?
    Yes! The Initial Consultation serves multiple purposes. It helps clarify the scope and limitations of the assessment, sets clear expectations, and addresses any questions you may have. It also involves gathering essential information contributing to the overall assessment report. Finally, this consultation allows us to review the screening questionnaires you completed in the Intake Form, ensuring that the most appropriate assessment is selected for your needs.
  • What is the fee for an Adult Autism or ADHD Assessment?
    Assessments include: Diagnostic Interview: $460.00 (2-hours) Psychometric Assessments: $230.00 Feedback consultation: $230.00 Our assessment fee, which includes the complete evaluation, detailed report, and feedback session, is available following an initial consultation to discuss your specific needs and determine the most appropriate assessment approach. Please note that we do not provide assessments for children. Min age 17+
  • What is a Mental Health Care Plan?
    A Mental Health Care Plan (MHCP) is a plan written by a GP that supports your request for therapy following an assessment by your GP. A MHCP is usually accompanied by a referral from your GP to see a psychologist and both are required to qualify for a rebate. With a MHCP you can now access up to 20 Medicare-subsidised psychology sessions per calendar year (increased from 10 sessions as of the 9th October 2020). After your tenth session, your psychologist will require a MHCP review from your GP, so you can access the remaining 10 psychology sessions subsidised or bulk billed. During your online application process, you can add your MHCP and referral details onto our secure platform (Halaxy). These documents are then easily accessible before your first therapy session which will make the rebate at the end of your session possible.
  • What is the fee for an AuDHD (Dual Autism ADHD) Assessment?
    Assessments include: 1st Diagnostic Interview: $460.00 (1.5 hours) 2nd Diagnostic Interview: $460.00 (1.5 hours) Psychometric Assessments: $230.00 Feedback consultation: $230.00 Our assessment fee, which includes the complete evaluation, detailed report, and feedback session, is available following an initial consultation to discuss your specific needs and determine the most appropriate assessment approach. Please note that we do not provide assessments for children. Min age 17+
  • What is the fee for an Initial Consultation, and how much do I get rebated from Medicare?
    The scheduled fee is $230 for a 50-minute consultation, effective 1 July '24. The details of the various rebates can be found on the Medicare website, but as a guide, the rebate is approximately $96.65 per session for psychological services. To qualify for a rebate, you must be referred by a health practitioner such as a GP or psychiatrist. Both your referral letter and your Mental Health Treatment Plan will be required at your first appointment.
  • Can I book an appointment through Chat?
    We recommend scheduling an appointment at https://www.myturn2talk.com/contact-us.
  • Where are you situated?
    We are situated at Suite 18 / 50 New Street Ringwood Vic; however, we also offer online assessments and consultations via Telehealth. Close to Major Landmarks and Buildings: Ringwood Square Shopping Centre: It is located at 59-65 Maroondahod. It includes free 3-hour parking across the road from our building. McDonald's Ringwood We are located next to McDonald's on the Maroondah Highway, Ringwood, so your driver or companion can have a quick coffee while they wait for you to have your appointment. Train Stations: Ringwood Train Station: It is located on Maroondah Highway, Ringwood. It is a major station on the Lilydale and Belgrave lines, providing frequent services to Melbourne CBD and other suburbs. Heatherdale Train Station: It is located on Heatherdale Road, Ringwood. It is also on the Lilydale and Belgrave lines and is a short distance from Ringwood Station. Bus Routes: Several bus routes service the Ringwood area, connecting it to surrounding suburbs and key locations. Some of the major bus routes include: Bus Route 270: It runs between Box Hill and Mitcham via Ringwood. Bus Route 271: It runs between Box Hill and Ringwood via Park Orchards. Bus Route 364: It runs between Warrandyte and Ringwood. Bus Route 380: It runs between Ringwood and Croydon.
  • How long will I be in Therapy following the Assessment?
    There is no requirement to attend therapy following assessment. But if you did choose therapy, it is important to know that therapy at myturn2talk is limited to 10 sessions. The goal is to help you understand your neurotype, discover personalised accommodations, and create a plan for living with your neurodivergent profile following assessment, not long-term support. After the ten sessions (or earlier), you can transition to specialised support or long-term therapy (e.g., coaching or therapy for co-occurring conditions).
  • How is coaching different from therapy?
    Therapy offers a structured and supportive environment for individuals to explore their mental and emotional health. Therapy can provide a safe space for deep self-exploration, healing, and personal growth, allowing individuals to gain insights into their behaviours and thought patterns. Coaching, on the other hand, is typically more future-focused and goal-oriented. While coaching is not a substitute for therapy, it can complement therapeutic work by helping individuals apply their insights in practical, forward-moving ways. Both therapy and coaching have unique merits and can be incredibly valuable depending on an individual's needs and circumstances. Whether seeking to heal from past experiences or striving to achieve future goals, both approaches offer supportive frameworks for personal development and growth.
  • What is the difference between a psychologist and a psychiatrist?
    Psychologists use “talk therapies” to help people work through their problems. They cannot prescribe medication and will refer you to a medical doctor to discuss these options. Psychiatrists specialise in the medical treatment of mental illness and can prescribe medication and might include "talk therapy" in their treatment approach. Many clients see a psychiatrist for shorter sessions to monitor their medication and a psychologist for the therapy component as medications rarely treat all of the symptoms.
  • Why are therapy sessions limited to a max of 10 sessions?
    Therapy sessions are limited to 10 to ensure we can provide comprehensive and effective care to all our clients. As a practice, we see immense value in offering thorough assessments to help individuals understand their neurotype. By limiting the number of therapy sessions, we maintain the capacity to offer these important assessments.
  • What is the fee for a Therapy Session?
    The current fee is $230.00 per 50-minute session. If you have a MHCP, you will receive a rebate once the session has concluded.
  • How long are the sessions with a psychologist?
    Standard sessions are 50 minutes long, but we recommend allowing an hour in your diary. Diagnostic interviews are between 90 and 120 minutes; always allow for the whole 2 hours.
  • Do I need a referral to see a psychologist?
    No, you do not need a referral. You can make an appointment with a psychologist without a referral, however this will mean that you you will need to pay the full amount for your sessions out of your own pocket. If you require assistance from Medicare or Work Cover etc you will need a referral.
  • What technology do I need for a Telehealth session?
    You must have either a computer, phone or tablet with a microphone and camera. A link will be sent to you prior to the session. Please follow the link and download any applications you require before the session so you are ready to go when the session begins.
  • Can I have an Assessment via Telehealth?
    Yes, you can. There is no need to book a face-to-face appointment; however, if you are in Ringwood VIC or neighbouring suburbs and prefer to attend in person, you are more than welcome.
  • What is an Educational and Development Psychologist?
    An Educational and Development Psychologist is a registered psychologist who has registered as a General Psychologist and then gone on to acquire specialist training and completed a designated amount of supervised training in the specific area of educational and developmental psychology. Educational and Development Psychologists generally work with children, adolescent and their families and can work at schools or in private practice. They typically have advanced training in Autism, ADHD, and other child related developmental or behavioural problems.
  • What is the fee for Supervision Services?
    Supervision Fees are discussed in our chat as they vary depending on your needs. Generally, early career psychologists can expect a $185.00 fee and experienced psychologists a $230.00 fee.
  • What supervision do you offer?
    I have experience working with children, adolescents and adults, having worked in schools and Private Practice for many years. But perhaps best way to answer this is to ask you to give me a call. Every supervisor is different and so its worth having a few questions ready to ask each of the supervisors you contact and see who best fits your needs.
  • What do I do if I need help immediately.
    If you are in a crisis, if another person may be in danger, or if you are experiencing suicidal or homicidal thoughts, call 000 or Lifeline 13 11 14 immediately. These are both 24-hour crisis support services. myturn2talk is not a crisis support service.
  • Can I pay via PayPal?
    Yes, for larger fees (such as assessments), you may opt to pay via PayPal, which may offer you the opportunity to pay in 4 instalments. Please see PayPal conditions to see if you are eligible.
  • What do I need to do if I need to cancel my appointment?
    Appointments that have not been cancelled within 48 hours will attract a fee, so it is essential that you cancel as soon as you can to save yourself a charge. The easiest way to do this is to send an e-mail or text message.
  • When will my Credit Card be charged?
    When you make a booking, your credit card details will be requested. Your card is only charged at the completion of each session or if you do not give adequate notice to cancel a booked session.
  • Terms & Conditions
    For your protection and ours, all services whether supervisory or psychological in nature will come with terms and conditions that you will need to agree to, prior to accessing our services. You will be provided with these Terms & Conditions prior to or at the beginning of your session, if we are unable to get these to you prior eg your email is not working or our document lands in your spam folder. If you have any questions about these, please ask them prior to signing as a signed copy is considered legally binding.
Contact Details

Contact Details

myturn2talk Psychology is situated at:

Suite 18 / 50 New Street

Ringwood Vic 3134

3-hr parking is available across the road at Ringwood Square.

Wednesday - Thursday

Consults are hybrid (both Zoom & face-to-face)

Emails are not continuously monitored. If you need help urgently, please immediately call 000 or Lifeline on 13 11 14.

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Resources

myturn2talk Psychology  is not a crisis support service so if you are currently in a crisis, or if you or another person are in danger please call 000 immediately. 

ADHD Support Australia
Lifeline
autism awareness Australia
mens line Australia
myturn2talk_resources_LGBTIQ
Beyond Blue
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